Privacy Policy

1. Introduction

Welcome to Cotswold Sauna Club ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cotswold-sauna.co.uk (the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Data Controller Information

Cotswold Sauna Club Limited

Registered in England and Wales (Company No. 16795332)

Registered office:

Email: team@cotswold-sauna.co.uk

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Complete our survey via Google Forms
• Contact us via email at team@cotswold-sauna.co.uk
• Subscribe to updates or newsletters (if applicable)

The personal information we collect may include:

• Name and contact information (email address)
• Survey responses and feedback
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages visited, time spent on pages, and click data
• Referring website addresses
• Date and time stamps of your visit

This information is collected through cookies and similar tracking technologies. See our Cookies Policy for more details.

2.3 Lawful Bases for Processing

We process your personal information under the following lawful bases as defined by the UK GDPR:

• Consent: When you voluntarily provide information via forms, surveys, or subscribe to updates.
• Legitimate Interests: To maintain and improve our website, understand visitor engagement, and respond to general enquiries.
• Legal Obligation: Where processing is required to comply with applicable UK laws or regulations.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To understand your needs: Survey responses help us shape our sauna club concept and services
• To communicate with you: Responding to your inquiries and providing updates about our project
• To improve our website: Analyzing how visitors use our Site to enhance user experience
• To comply with legal obligations: Meeting legal and regulatory requirements
• Analytics and performance: Understanding traffic patterns and Site performance through Vercel Analytics

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Third-Party Service Providers

• Vercel Analytics: We use Vercel Analytics for privacy-focused website analytics. Vercel Analytics does not use cookies and collects only anonymized, aggregated data about page views and visitor behavior. See Vercel Analytics Documentation
• Google: Our survey is hosted on Google Forms, and we use Google Fonts. Google may collect information as described in their Privacy Policy

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Cookies and Tracking Technologies

We use essential cookies to ensure our website functions properly. We do not use tracking or analytics cookies.

Cookie-Free Analytics: For analytics, we use Vercel Analytics, which does not use cookies. Instead, it uses privacy-focused methods including:

• Daily-rotating hashes: Anonymized visitor identification that automatically resets each day
• No cross-site tracking: You cannot be tracked between different websites
• Aggregated data only: All analytics data is anonymized and aggregated

For more detailed information, please see our Cookies Policy.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Survey responses will be retained for up to 12 months after collection or until you request deletion, whichever occurs first.

7. International Data Transfers

Some of our third-party service providers are based outside the United Kingdom. This means that your personal data may be transferred to, or stored on, servers located in other countries, including the United States.

Whenever we transfer your personal data outside the UK, we ensure that a similar degree of protection is afforded to it by using one of the following safeguards:

• Adequacy Decisions: We may transfer data to countries that the UK government has deemed to provide an adequate level of data protection.
• Standard Contractual Clauses (SCCs): Where we use service providers based in countries without an adequacy decision (for example, Google LLC or Vercel Inc.), we rely on the UK International Data Transfer Addendum to the EU Standard Contractual Clauses approved by the Information Commissioner’s Office.

These measures ensure that your personal information remains protected to the same standard required under UK data protection laws.

For further details about how Google handles personal data and international transfers, please see the Google Privacy Policy

8. Your Data Protection Rights (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the following rights:

• Right to access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data
• Right to restrict processing: You can request that we limit how we use your data
• Right to data portability: You can request transfer of your data to another organization
• Right to object: You can object to our processing of your personal data

To exercise any of these rights, please contact us at team@cotswold-sauna.co.uk

9. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

10. Third-Party Websites

Our Site contains links to third-party websites (such as Google Forms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

14. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues: